Subject: Re: Late Shipping
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Max alfanarkhobar <[email-masked]>
Cc: HAMZA <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, alghamdi mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 24 Dec 2020 19:22:55 -0700 (MST)

Hi Team, 

Any update on the below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Max alfanarkhobar" <[email-masked]> 
Cc: "HAMZA" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "alghamdi mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, December 21, 2020 8:49:36 AM 
Subject: Late Shipping 

Hi Team, 

Order Number: 6251814354 
Store Code: Max- 60143 

Order placed on Dec 5, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +966547348871 and ask them to collect their order. 

Thank you for your help! 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 21, 2020 7:11:00 AM 
Subject: Late Shipping 

Hi Team, 

Ticket number (1862802). 
With reference to order number (6251814354), the customer placed an order on Dec 5, 2020, and as per the hybris the status of the order is READY_TO_SHIPPED, and we have escalated this case to the store and they informed us that they do not have the order in the store, kindly check this case and do needful. 

Regards, 
Hamza