Subject: Re: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: OMAR ZUBARIYA <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 24 Dec 2020 19:16:51 -0700 (MST)

Hi Omar, 

The refund is already processed in My Credit, Also when the tracking number starts from RP than it's not aramex. Double check the case before sending to us. 

Thanks & Regards, 
Seeta Kunwar 

From: "OMAR ZUBARIYA" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 25 December, 2020 05:31:23 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date: 06/Dce/2020 
Order ID : 6252088967 
Tracking ID: RP1209200002313 
RMA: 1000319211 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on Dec-23-2020 and till now the RMA not processed we have already escalate it to the warehouse 7 days ago, but they did not refund it , 
now kindly check and process the RMA asap and update us . 

Regards, 
Omar.