Subject: Re: Re: Order Updating//Order ID: 9615429740//9615180563
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 12:00:02 +0000

Dear Shakeeb,     Thanks for contacting FarEye!! We have received your concern regarding order status. We are working on the same and will update you soon.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b9109c39df7a3b7b253e7bb840c7f26cffb99ccb7b0d65fc4cc189cfd7140220 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Prabhjot Kaur, Technical Engineer   FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Thu, 24 Dec at  5:15 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
   Hi Team, 
  Requesting you to please update both mentioned order status as delivered 9615429740// 9615180563 on your priority basis. 
  Regards 
 shakeeb 

 
 
From: "Ebrahim" <[email-masked]> To: "Seeta Seeta" <[email-masked]> Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Thursday, November 26, 2020 4:09:48 PM Subject: Order Updating//Order ID: 9615429740//9615180563 

   
Hi Team,  Problem Statement: Order Updating Order Date : Nov 19, 2020 Order ID: 9615429740 Tracking ID: 46043263641 Received date/ time: 20 Nov 2020 11:43 AM 
   
  Order Date : Nov 18, 2020 
 Order ID: 9615180563 
 Tracking ID: 46043320805  
 
Received date/ time: 20 Nov 2020 11:43 AM 
 Issue Description: As per hybris status IN_TRANSIT and customer is saying that he already received the orders, please update these orders .  Regards, Ebrahim Hageb