Subject: RE: Late Delivery / 7415894156
From: Mohd Imran <[email-masked]>
To: SuvodipMondal <[email-masked]>, SuvodipMondal <[email-masked]>, Dominic Arackal <[email-masked]>
Cc: Dominic Arackal <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, BHRdc Ecomm <[email-masked]>, Fauzan Musalman <[email-masked]>, Siny Jacob <[email-masked]>, IQBAL LSM <[email-masked]>, Apoorv Joshi <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Thu, 24 Dec 2020 09:28:23 +0000

Hi @SuvodipMondal<mailto:[email-masked]>,

Can you please check the current status of order and process RTO.

Order ID: 7415894156
Tracking ID: FC1120200006066

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, December 24, 2020 12:43 PM
To: Jessie Caparas <[email-masked]>
Cc: Dominic Arackal <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]>; SuvodipMondal <[email-masked]>; BHRdc Ecomm <[email-masked]>; Fauzan Musalman <[email-masked]>; Siny Jacob <[email-masked]>; IQBAL LSM <[email-masked]>; Apoorv Joshi <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Late Delivery / 7415894156

External email sender, please take precaution.
Hi Jessie,

Please help us to mark this order as NDR, the order is pending since long time.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "dominic arackal" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "SuvodipMondal" <[email-masked]<mailto:[email-masked]>>, "BHRdc Ecomm" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "siny jacob" <[email-masked]<mailto:[email-masked]>>, "IQBAL LSM" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 17:54:09
Subject: Re: Late Delivery / 7415894156

Hi Team,

Please advise if any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "dominic arackal" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "SuvodipMondal" <[email-masked]<mailto:[email-masked]>>, "BHRdc Ecomm" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "siny jacob" <[email-masked]<mailto:[email-masked]>>, "IQBAL LSM" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 9:25:08 PM
Subject: RE: Late Delivery / 7415894156

Looping @Dominic Arackal<mailto:[email-masked]> Please assist here as the order is still not delivered and no update from the team.

Order placed Nov. 20th.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 6:15 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; SuvodipMondal <[email-masked]<mailto:[email-masked]>>; BHRdc Ecomm <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Siny Jacob <[email-masked]<mailto:[email-masked]>>; IQBAL LSM <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Delivery / 7415894156
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting to help us in closing this case.

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Siny Jacob" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "SuvodipMondal" <[email-masked]<mailto:[email-masked]>>, "BHRdc Ecomm" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 14 December, 2020 22:04:48
Subject: Re: Late Delivery / 7415894156

Hi Siny,

Thanks for your help!

Kindly assist us if there is any update on the below order.

Regards
Apoorv
________________________________
From: "siny jacob" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "SuvodipMondal" <[email-masked]<mailto:[email-masked]>>, "BHRdc Ecomm" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 December, 2020 11:32:26
Subject: RE: Late Delivery / 7415894156

Dear Suvodip,

Please update the status of this order at the earliest.

Thanks & best regards,
Siny Kurian Jacob.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: December 11, 2020 2:20 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Siny Jacob <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Delivery / 7415894156
Importance: High

@Siny Jacob<mailto:[email-masked]>

For your help on the below please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 10:34 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Delivery / 7415894156

External email sender, please take precaution.
Hi Team,

Kindly arrange the delivery for the below order.

Thanks for your help.

Regards
Apoorv
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 11 December, 2020 12:01:36
Subject: Late Delivery / 7415894156

Hi Team,

The customer has placed his order on Nov 20, 2020 but still the order has not delivered, so we have now escalated to the courier team but did not received any response from their side.

So we request you please do the needful and help us to close this case as soon as possible.

Order Date: Nov 20, 2020

Order ID: 7415894156
Tracking ID: FC1120200006066

Mobile number: +97339339700

Ticket number - 1739414

We are looking forward to your reply.

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C29397a8722644a0b4a5c08d8a7e7fc39%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443962117804975%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oxSn1V63QS7DPz0ZAJkZv16euIOS67Ep%2F1si0%2FWWkMw%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com