Subject: RE: Late Shipping // 9794468457 // 1705904
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 24 Dec 2020 08:58:53 +0000

Hi @Seeta Seeta<mailto:[email-masked]>,

Proceed with goodwill, order is of July and not reflecting on fareye.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, December 24, 2020 7:20 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>
Subject: Re: Late Shipping // 9794468457 // 1705904

External email sender, please take precaution.
Hi Team,

Kindly help us to mark the order as Not Delivered.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 December, 2020 11:49:25
Subject: Late Shipping // 9794468457 // 1705904

Hi Team,

Problem Statement: Late Shipping

Order Date : Jul 28, 2020

Order ID: 9794468457
Tracking ID: FP0728001794

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jul 28, 2020 and till now he has not received the order. As per the hybris the order status is shipped. As per the tracking status, it is showing No Tracking Status Found.

Kindly look into this and update us as the case is pending for a long time.

Regards,
Nitesh

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