Subject: Re: Late Delivery//6246964163
From: Seeta Seeta <[email-masked]>
To: [email-masked], Mohammed Awad MohammedGaily <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "HAMZA AL. NOMANI" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 23 Dec 2020 22:59:35 -0700 (MST)

Hi Team, 

Please arrange the collection for tracking id RP1128200006559 on urgent basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "HAMZA AL. NOMANI" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 24 December, 2020 05:43:46 
Subject: Late Delivery 

Hi Team, 
​ 
Problem Statement: Late Collection 

Order Date : 25 Nov 2020 
Order ID: 6246964163 
Tracking ID: RP1128200006559 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 28/11/20 and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 

I escalated to the courier team to collect the returns items 6 days ago and there is no response till now. 
Kindly check and assist asap. 

Regards, 
Hamza