Subject: Re: refund not processed #6238584603
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 23 Dec 2020 22:32:19 -0700 (MST)

Hi Team, 

Can you please assist us in the below case, as the customer placed the order for 13 items and from our side we have only shipped 7 items. 

Requesting you to kindly ship the remaining items. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 20:58:17 
Subject: refund not processed #6238584603 

Hi Team, 

Problem Statement: Incomplete order 
Order ID: 6238584603 
child ticket: 1878190 
Order Date : 03-Nov-2020 
Tracking ID: FP1105200002391 
Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order for 13 items but as per the Consignments only received 7 items delivered. 

The items: 162795687 - 162676232 - 162582021 - 162525772 -162579439 - 162525775, not shipped. 

Kindly check and do the needful. 

Regards, 
Samer