Subject: RE: Re: Update status to Delivered.
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 24 Dec 2020 04:28:04 +0000

Dear Team,

Pl change the status

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Thursday, December 24, 2020 4:30 AM
To: [email-masked]
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: Re: Update status to Delivered.

External email sender, please take precaution.
Dear Vishwajeet,
​
We request you to please provide an update on the previous mail.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4dfcf735b703d3e06fb05a479791b8791be2ab0c81e7f1318937ec5d114dfd76<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4dfcf735b703d3e06fb05a479791b8791be2ab0c81e7f1318937ec5d114dfd76&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037168487%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=pV%2BN2eXcO8J1gOI2ptGVtqfi1x0WJknmHTSVuPWj%2BRk%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037178479%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ms9b17uvvCOTwcrWXEj5uFwMEZWZzPW6R%2BoseZXwrYk%3D&reserved=0> to check the details.
  Thanks and Regards,

  Aseem Mathews
 Technical Engineer | FarEye
 Call: +91 70-6595-6595|| www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037178479%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HfNPA5JPcyEnlXWme2KgzUSgSRQywnYcqMbNRVfarE0%3D&reserved=0>
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On Wed, 23 Dec at 3:59 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,
​
Please provide your approval. So that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4dfcf735b703d3e06fb05a479791b8791be2ab0c81e7f1318937ec5d114dfd76<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4dfcf735b703d3e06fb05a479791b8791be2ab0c81e7f1318937ec5d114dfd76&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037188473%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iNMWgJtcdd1R%2Ftn3au7eXQFmN2zyKrio3yP5UMsuxmY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037188473%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bVPTbEFRlMhxXNKToz2YJoC7r%2B2h8Cv8cxNGqfHaLM0%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C72c719013b144c04886408d8a7a30d42%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637443666037198471%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FD9%2Bk8Z1W1dVG9ynF2CKs3d6dKoEzkS6hCnhSvskzLA%3D&reserved=0>
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On Wed, 23 Dec at 3:36 PM , Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please assist in getting the status of the order updated to Delivered as the customer received the order on Nov 26th 2020.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODM5NDI1NDUsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.3GcQrQCMuDm7uokYdNA57n3wLz3kdtbkmUDcI3i8gws]

Regards
Shakeeb
________________________________
From: "YASSER LSM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 19, 2020 3:14:29 PM
Subject: Update status to Delivered.

Hi Team,

Subject: Update status to Delivered.

Order No: 6246111168
Order Date: Nov 23, 2020
Tracking ID: 46383570903
Ticket:1840586

Issue Description:  As per the tracking ID 46383570903, the order was delivered on 26 Nov 2020. However, the status of the order in Hybris is showing "IN_TRANSIT".  The customer confirmed that she has received the above order and now she wants to create return request for some items.

Assistance Required: Kindly Update status to "Delivered".

Regards,
Yasser
186170:211857
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