Subject: Refund Complaint 6248481419
From: AHMED ISMAT <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 23 Dec 2020 18:52:06 -0700 (MST)

Hi Team, 

Problem Statement: Refund Complaint 
Order Date : Nov 28, 2020 
Order ID: 6248481419 
RMA:1000250400 
Ticket no:1911402 

With Reference order #6248481419 as per hybris the refund has been done, But customer claiming that she has not received the refund, 
Kindly check the issue and do the needful 

Regards, 
Ahmed Ismat