Subject: RE: Late shipment//9618174639
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Yahya <[email-masked]>
Date: Wed, 23 Dec 2020 19:17:24 +0000

This has been done.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Jessie Caparas <[email-masked]>
Sent: Sunday, December 20, 2020 8:19 PM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Yahya <[email-masked]>
Subject: RE: Late shipment//9618174639

@Seeta Seeta<mailto:[email-masked]>

Order has been cancelled from the back end. Just monitor the below JIRA ticket for Hybris cancellation.
https://landmark.atlassian.net/browse/REL-130905<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-130905&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cf2c49461dcd849ee825208d8a503027f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637440779642160504%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=K2BiqMt1noQt9%2F047pdCZG5WI6BctthWmlvYibf1jcI%3D&reserved=0>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 2:11 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Yahya <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipment//9618174639

External email sender, please take precaution.
Hi Team,

Kindly help us to cancel order number 9618174639, as due to the late shipping now customer wish to cancel the order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 11 December, 2020 17:26:52
Subject: Late shipment

Hi team

Problem Statement: Late shipment.
Order Created: Nov 27, 2020
Order Number: 9618174639
Tracking ID: na
Assistance Required: Need urgent shipping.
Issue Description: the customer is complaining about late delivery, and till now order has not been shipped . I created child ticket but until now issue not solved .
asap do the shipment.

Regards
Hemyar.

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