Subject: Ticket Assigned - Conversation with prabhu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 17:30:36 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prabhu prabhu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  prabhu Bot:  Hi Prabhu ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565695532            09:17 PM, 23rd Dec                   Fauzan                   Hi Prabhu, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:21 PM, 23rd Dec                   Fauzan                   How May I help you?           09:23 PM, 23rd Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           09:27 PM, 23rd Dec                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:30 PM, 23rd Dec                     prabhu                    Please send me return tracking number           09:30 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1912123