Subject: Ticket Assigned - Conversation with liza may
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 17:27:57 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with liza may liza may                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  liza may Bot:  Hi Liza May ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623836159 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971566962662            09:21 PM, 23rd Dec      
              Fauzan                   Hi Liza, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:22 PM, 23rd Dec                     liza may                    Hi! I have a query regarding my puchase made on 22/12/2020. Is it possible to receive it tomorrow?           09:23 PM, 23rd Dec                     liza may                    Or if not can I just pick it up in the nearest physical store?           09:23 PM, 23rd Dec                   Fauzan                   May I request you to please stay on hold while I retrieve the information.           09:23 PM, 23rd Dec                   Fauzan                   Thank you for holding up           09:24 PM, 23rd Dec                   Fauzan                   Please not that the order will take 2-3 business days to be ready for pick up           09:25 PM, 23rd Dec                   Fauzan                   and we will try our best to deliver the order at earliest           09:26 PM, 23rd Dec           
           liza may                    Yes please. Do you still deliver even on fridays?           09:26 PM, 23rd Dec                   Fauzan                   Is there anything else i can help you with ?           09:26 PM, 23rd Dec                     liza may                    That's all for today.           09:27 PM, 23rd Dec                     liza may                    Thanks           09:27 PM, 23rd Dec                   Fauzan                   It was a pleasure to assist you. Thank you for shopping with us.           09:27 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1912119