Subject: Ticket Assigned - Conversation with laarni
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 17:09:41 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with laarni laarni                    Bot:  Hi again! Bot:  Please enter your name Customer:  laarni Bot:  Hi Laarni ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to rece
 ive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:55 PM, 23rd Dec                     laarni                    Hi i just want to ask hiw van i get my return viutcher           08:55 PM, 23rd Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:55 PM, 23rd Dec                     laarni                    Hello hiw can i get my return voucher           08:55 PM, 23rd Dec                     laarni                    K cant open my account           08:56 PM, 23rd Dec                   Fauzan                   can you please share the order ID           08:56 PM, 23rd Dec                     laarni                    Lm4523575329           08:57 PM, 23rd 
 Dec                     laarni                    Can anyone transfer here in my account that j used now pls.           08:58 PM, 23rd Dec                     laarni                    can i pick some items and the total will be deducted to my return coutcher           08:59 PM, 23rd Dec                     laarni                    Voucher           08:59 PM, 23rd Dec                     laarni                    i return 4 t shirt           09:00 PM, 23rd Dec                     laarni                    Its cost 90 qr           09:00 PM, 23rd Dec                     laarni                    Please           09:00 PM, 23rd Dec                   Fauzan                   please allow me some moment while checking the details           09:02 PM, 23rd Dec                     laarni                    Yes thanks pls.           09:02 PM, 23rd Dec                   Fauzan                   Thank you for holding up           09:04 PM, 23rd Dec                     laarni                  
   Thank you too           09:04 PM, 23rd Dec                   Fauzan                   As per the records the items from the order 4523575329 has been collected on 23 Dec by the courier. We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           09:06 PM, 23rd Dec                     laarni                    Rhank you so much sir           09:07 PM, 23rd Dec                     laarni                    So i will be update           09:07 PM, 23rd Dec                   Fauzan                   It was a pleasure to assist you. Thank you for shopping with us.           09:08 PM, 23rd Dec                     laarni                    To you on 25 or 26           09:08 PM, 23rd Dec                     laarni                    Thanks a lot           09:08 PM, 23rd Dec                   Fauzan                   
 Is there anything else i can help you with ?           09:08 PM, 23rd Dec                     laarni                    No only that sir           09:08 PM, 23rd Dec                   Fauzan                   It was a pleasure to assist you.           09:09 PM, 23rd Dec                   Fauzan                   Have a wonderful day.           09:09 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1912048