Subject: Refund issue
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 23 Dec 2020 07:02:57 -0700 (MST)

Hi Team, 

Subject: Refund issue 

Order No: 6248934828 
RAM No. 1000361567 RMA Tracking No.46393164650 
Ticket No: 1905667 

As per the above tracking ID, the status is showing "Shipment still not received by Aramex". However, the customer is claiming that she returned the items and she is asking for a refund. 

Kindly do the needful. 

Regards Yasser