Subject: Re: Collection Delay/MOC - 6247349780
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 13:24:00 +0000

Dear Apoorv,     We would like to inform you that we are getting error response for the shared AWB number "46394343494​​"     Below is the response :     Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup      Due to this response collection, AWB number is not generated for the shared AWB.     This needs to be checked with the Aramex team.     Let us know for further assistance.     Thanks for your kind cooperation.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9de4e193273b94ee5c84351c2635c5a5cfe4d782162f4dbb6be00926d8b1d60e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Saurabh Deo, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Wed, 23 Dec at  5:23 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9de4e193273b94ee5c84351c2635c5a5cfe4d782162f4dbb6be00926d8b1d60e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Wed, 23 Dec at  5:22 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6247349780 
 AWB: 46394343494 

 Kindly share the collection reference for this on priority. Thank you for your help! 
   
 Regards, 
 Apoorv