Subject: RE: Proof of Delivery // 6240875764 // 1699625
From: Bm Olmjeddah <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, ArishLaila <[email-masked]>, Olm Jeddah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Wed, 23 Dec 2020 13:02:23 +0000

Dears

Please find below POD , the courier take

From: Akshay Berry <[email-masked]>
Sent: Wednesday, December 23, 2020 3:20 PM
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; ArishLaila <[email-masked]>; Olm Jeddah <[email-masked]>; Bm Olmjeddah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ishan Ahuja <[email-masked]>
Subject: RE: Proof of Delivery // 6240875764 // 1699625

@ArishLaila<mailto:[email-masked]> @Olm Jeddah<mailto:[email-masked]> @Bm Olmjeddah<mailto:[email-masked]> Any update for the POD?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 2:55 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Olm Jeddah <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of Delivery // 6240875764 // 1699625

External email sender, please take precaution.
Hi Jessie,

Please advise if any update on below. Case pending since Nov 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Olm Jeddah" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 3:15:22 PM
Subject: RE: Proof of Delivery // 6240875764 // 1699625

@ArishLaila<mailto:[email-masked]>

Please provide POD @Olm Jeddah<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 14, 2020 6:30 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>
Subject: Re: Proof of Delivery // 6240875764 // 1699625

External email sender, please take precaution.
Hi Team,

Please assist in getting the POD on the below case, case already escalated to LMG multiple times but receiving no response on the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 1, 2020 9:16:47 PM
Subject: Proof of Delivery // 6240875764 // 1699625

Hi Team,

Problem Statement: Wrong delivery
Order Date : Nov 10, 2020
Order ID: 6240875764
Tracking ID: FP1111201000867
Assistance Required: Need proof of delivery

Issue Description: As per the status, order shows delivered, however the customer is complaining that they didn't receive the order. We have emailed courier team asking for proof of delivery multiple times, however we didn't received any response.

Kindly provide us proof of Delivery

Regards,
Nitesh

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com