Subject: Re: Refund needs to be processed-6247932991-1822865
From: Seeta Seeta <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>
Date: Wed, 23 Dec 2020 04:16:03 -0700 (MST)

any update 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "jessie caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "IQBAL LSM" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "M Ataullah" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Wednesday, 16 December, 2020 19:57:28 
Subject: RE: Refund needs to be processed-6247932991-1822865 

Raised to tech [ https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0931788 | 
INC0931788 ] 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Tuesday, December 15, 2020 3:18 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; IQBAL LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]> 
Subject: Re: Refund needs to be processed-6247932991-1822865 
Importance: High 

External email sender, please take precaution. 

Hi Team. 

Please note that the order was partially shipped, two items 162802737, 160124405 are still not shipped, and cancellation option getting failed, so kindly do the needful ASAP. 

Regards 

Shakeeb 

From: "IQBAL LSM" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 5 December, 2020 12:46:53 
Subject: Refund needs to be processed-6247932991-1822865 

Hi Team, 

Problem Statement: Missing Items 

Order Date : Nov 27, 2020 

Order ID: 6247932991 

Tracking ID: FP1128200006550 

Assistance Required: Refund needs to be processed. 

Issue Description: Customer has placed 24 items but he received 22 items. Please cancel partially and do the refund. 

Please look into this matter and do the needful. 

Regards, 

Mohd Iqbal 

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