Subject: RE: Double Deduction - 8218577974
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>, Harish Thakor <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Anju John <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Date: Wed, 23 Dec 2020 09:50:06 +0000

@Apoorv Joshi<mailto:[email-masked]>

Also create a ticket in Hybris for this please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 22, 2020 2:07 PM
To: Mustafa Chakki <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Anju John <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Subject: Double Deduction - 8218577974

External email sender, please take precaution.
Hi Team,

Customer placed the following order: 8218577974 for which he was deducted twice. The transaction ID under which the extra amount has been deducted is 033360027114, Amount deducted is KWD 58.35. The same information was added to Kuwait Finance Tracker however, we have been advised to share the Bank Statement. ROW: 23

Please find attached the Bank Statement that customer has shared regarding the same.

Please look into this and assist. Thank you for your help!

Regards,
Apoorv
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