Subject: Urgent Delivery arrangement request - 6254012142
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 23 Dec 2020 01:45:59 -0700 (MST)

Hi Team, 

Please assist in arranging the delivery on the below case, customer's correct contact number is 0537822386 and the same has been shared with LMG multiple times but getting no response on the same. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, December 23, 2020 2:04:32 PM 
Subject: Need To Update Phone Number & Urgent Delivery 

Hi Team, 

We request you to please arrange the delivery again as customer is quite frustrated now. 

Problem Statement: Phone number to be update . 

Order Date : Dec 12, 2020 
Order ID: 6254012142 
Tracking ID: FP1213200001972 
New Phone Number: 0537822386 

Assistance Required: Need to update this number 

Issue Description: Customer wants to get contacted on 0537822386 this number for the delivery. 

Request you to look into this and do the needful. 

Regards, 
Ishan