Subject: Re: Late Collection For Order ID 6249579722
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 23 Dec 2020 01:22:08 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. We have escalated to LMG multiple times however, not receiving any response on the same. We have marked this for reattempt on Fareye. Customer details are as follows: 
Address : Aneesh A,7424 Takhassusi St, Al Mathar Ash Shamali، Riyadh 12314, KAFCO Kitchen & Furnitures 
Phone Number : 0551574792 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, December 23, 2020 1:42:22 PM 
Subject: Late Collection For Order ID 6249579722 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Nov 30, 2020 
Order ID: 6249579722 
Tracking ID: RP1213200001448 
Address : Aneesh A,7424 Takhassusi St, Al Mathar Ash Shamali، Riyadh 12314, KAFCO Kitchen & Furnitures 
Phone Number : 0551574792 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 12/13/20 12:33 PM and till now the item has not been collected from the customer so kindly arrange the collection on priority basis. We have already escalated the case to the LMG team multiple times. However, there was no reply from them. 

We request you please contact him on 0551574792 to collect the order. 

Regards, 
Ishan