Subject: RE: Late Delivery // 9613497578 // 1709769
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Deepak Damodaran <[email-masked]>, Prakash Iyangar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 23 Dec 2020 07:28:40 +0000

@Deepak Damodaran<mailto:[email-masked]> has this been handed over to OLM?

Its been pending from November 11.

@Prakash Iyangar<mailto:[email-masked]> FYI. Order value is AED 411.42 and the customer has multiple orders with us from 2019.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 23, 2020 10:14 AM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Delivery // 9613497578 // 1709769
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly help us to cancel the mentioned order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 8 December, 2020 14:05:09
Subject: Late Delivery // 9613497578 // 1709769

Hi Team,

Problem Statement : Late Delivery

Order Date : Nov 11, 2020
Order ID: 9613497578
Tracking ID: FP111220000688

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped on 11/12/20 at 4:18 AM but till now the order has not delivered to the customer. We have emailed to the courier team multiple times, however no response received.

We request you to arrange a delivery on priority basis.

Regards,
Nitesh

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