Subject: RE: RE: To change the order status as NDR
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 23 Dec 2020 06:47:27 +0000

Dear Team,

Pl change the status

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Tuesday, December 22, 2020 9:00 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Subject: Re: RE: To change the order status as NDR

External email sender, please take precaution.
Dear Jessie,
​

Greeting from FarEye!
We have received your concern to update the order status.
​
@Vishwajeet, We need your confirmation to proceed.

@Jessie, post approval we will proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3b6132a930d4568afa33dfb7eed37d6e09b73b5e8f184218e380e99622951c33<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F3b6132a930d4568afa33dfb7eed37d6e09b73b5e8f184218e380e99622951c33&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222940658%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rcRnFk3gEg4lisT0lnWCnSxQY0%2FcgxzM597W1kCL8DE%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222950655%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Er5qAVdshlheHrrk3pMou76lfq%2Fd6J0cCnME%2FLBnJm4%3D&reserved=0> to check the details.
Thanks,
Harshita Raj,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222950655%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=y1DaBDwSL0fMQvJ3Tw1m0AMlcIJ%2FbEWapYiMxdUufEo%3D&reserved=0>
Call: +91 70-6595-6595
[FarEye Signature Banner]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.getfareye.com%2Fsignature%2Fsignature.html&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222960646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ThqI5GhQfq6Mkkq8k%2FhwMjm9EDfN25LvVMSVIb8Igf0%3D&reserved=0>

[facebook]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FGetFarEye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222960646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fTDEQBS3Kcmzyj8LhyVRwlYZ7dDzTZe2oN0OAMjLLio%3D&reserved=0>
[Youtube]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Ffareyeinaction&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222970640%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OAVjF5CxUCh9zOsPLSiRyOSi5Q8bJnDrRf1S5mEeWhQ%3D&reserved=0>
[Twitter]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Ffareye&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222970640%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7wFflYwzxnbvlWgA0NSkp5veubJCeowinaMaxOUxCOM%3D&reserved=0>
[Linkedin]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffareye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222980636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TkJX%2B21Wfc0OjWLfoFPmh4ouFvyVsb4ivhJF9%2FQzbCs%3D&reserved=0>
On Tue, 22 Dec at 10:02 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
@Seeta Seeta<mailto:[email-masked]>

What is the status in Zajil?

This should have been escalated to Fareye.

@FarEye Support<mailto:[email-masked]> please initiate RTO.

2020-11-14
13:31:00

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 1:50 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: To change the order status as NDR
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting you to assist us to update the order status as Delivered.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 15:04:14
Subject: To change the order status as NDR

Hi Team,

Problem Statement: To change the order status as NDR

Order Date : 21/10/2020

Order ID:  6234707509
Return Tracking ID: Z2102624
Assistance Required: To change the order status as NDR to refund the customer

Issue Description: As per the tracking details the order has been returned to the WH. but the status is still not updated  in the Hybris .
Kindly ​update the status as NDR to refund the customer.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C4c9ff23c6a234021ac1108d8a69b0fef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637442532222980636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P8HfH8Fj%2FPomR5DiO7V%2BdoSw%2FlBGODBXkYbv4IcKrRg%3D&reserved=0>
185951:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com