Subject: RE: Late Collection // 6226784337, 6227150548
From: ALL RUH OPS - Landmark <[email-masked]>
To: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Imran Masih <[email-masked]>, Sanad Zawaneh <[email-masked]>
Date: Wed, 23 Dec 2020 06:41:29 +0000

Dear,

There is no record for the tracking IDS, please create new AWBs and collection references to arrange.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don't print this email unless necessary.

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 22, 2020 5:21 PM
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Imran Masih <[email-masked]>; Sanad Zawaneh <[email-masked]>
Subject: Re: Late Collection // 6226784337, 6227150548

Hi Team,

Please assist in arranging the below collection, we have already shared the collection ref, tracking, address, contact number with Aramex and yet the tracking is now showing "Invalid". As per the below confirmation we were advised that they will do the needful to arrange collection on Dec 15, 2020. Case is pending since Sep 2020 as the collection is not getting arranged.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Imran Masih" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:06:23 PM
Subject: RE: Late Collection  // 6226784337, 6227150548

Dear,

Noted and will do the needful to arrange collection.

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C025bc8cad4f64494506f08d8a684d978%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637442436817420252%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=j0IrZHGPR2ZljEvrQkPjnYZSBNXm5hMzRmgyRV47g%2FY%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C025bc8cad4f64494506f08d8a684d978%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637442436817420252%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=76o5ZKzPBZ02rYCa862vhYVfiDftkl7bENKIBgkdc6k%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CAbdulrahmanMoha%40aramex.com%7C025bc8cad4f64494506f08d8a684d978%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637442436817430259%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=J6TI0a4sr26vOuV%2Fa1Zul5gCyeG6f0Q0xTXJIKQPjC8%3D&reserved=0>

For a greener planet, please don't print this email unless necessary.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 3:22 PM
To: Imran Masih <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; escalations dxbteam <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection // 6226784337, 6227150548

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Order ID: 6226784337, 6227150548
Tracking ID: 46382476372, 46382474611
Collection Reference: K228F1A, K228EBA
Assistance Required: Need Urgent Collection

Address: O-610-208, Towal, King Abdullah University of Science & Technology (KAUST), Saudi Arabia, 23955
Telephone number: +966(0)565075659

Issue Description: Kindly arrange the collection on priority basis.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>, "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "RamezG" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 1 November, 2020 12:14:26
Subject: Re: Late Collection  // 6226784337, 6227150548

Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 4:20:44 PM
Subject: Late Collection  // 6226784337, 6227150548

Hi Team,

Ticket- 1539240

Problem Statement: Late Collection

Order Date : 25-Sep-2020

Order ID: 6226784337, 6227150548
Tracking ID: 46289736463, 46289736614
Assistance Required: Need Urgent Collection

Issue Description: The return request was created 2 times and till now the item has not collected from the customer,

So kindly arrange the collection on priority basis.

Thank you for your help!

Regards,
Shivani