Subject: Refund Complaint
From: AHMED ISMAT <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 22 Dec 2020 15:08:25 -0700 (MST)

Hi Team, 

Problem Statement: Refund Complaint 
Order Date : Nov 19, 2020 
Order ID: 6244152643 
RMA: 1000250494 
Ticket no:1907040 

With Reference order #6244152643 as per hybris the refund has been done by Shared with Payfort , But customer claiming that she has not received the refund, 
Kindly check the issue and do the needful 

Regards, 
Ahmed Ismat