Subject: Re: Late Collection // 6226784337, 6227150548
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, ALL RUH OPS Landmark <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Imran Masih <[email-masked]>, SanadZ <[email-masked]>
Date: Tue, 22 Dec 2020 07:21:13 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection, we have already shared the collection ref, tracking, address, contact number with Aramex and yet the tracking is now showing "Invalid". As per the below confirmation we were advised that they will do the needful to arrange collection on Dec 15, 2020. Case is pending since Sep 2020 as the collection is not getting arranged. 

Thank you for your help! 

Regards, 
Apoorv 

From: "ALL RUH OPS Landmark" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Imran Masih" <[email-masked]> 
Sent: Tuesday, December 15, 2020 6:06:23 PM 
Subject: RE: Late Collection // 6226784337, 6227150548 

Dear, 

Noted and will do the needful to arrange collection. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, December 15, 2020 3:22 PM 
To: Imran Masih <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; escalations dxbteam <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Late Collection // 6226784337, 6227150548 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Order ID: 6226784337, 6227150548 

Tracking ID: 46382476372, 46382474611 

Collection Reference: K228F1A, K228EBA 

Assistance Required: Need Urgent Collection 

Address: O-610-208, Towal, King Abdullah University of Science & Technology (KAUST), Saudi Arabia, 23955 

Telephone number: +966(0)565075659 

Issue Description: Kindly arrange the collection on priority basis. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] >, "AbdulrahmanMoha" < [ mailto:[email-masked] | [email-masked] ] >, "RamezG" < [ mailto:[email-masked] | [email-masked] ] >, "AbdelKaderS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 1 November, 2020 12:14:26 
Subject: Re: Late Collection // 6226784337, 6227150548 

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 30, 2020 4:20:44 PM 
Subject: Late Collection // 6226784337, 6227150548 

Hi Team, 

Ticket- 1539240 

Problem Statement: Late Collection 

Order Date : 25-Sep-2020 

Order ID: 6226784337, 6227150548 

Tracking ID: 46289736463, 46289736614 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created 2 times and till now the item has not collected from the customer, 

So kindly arrange the collection on priority basis. 

Thank you for your help! 

Regards, 

Shivani