Subject: Manual Refund to be processed #2000257000 & 2000263729
From: Alinaqi Bhavnagri <[email-masked]>
To: Malik Ismail <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Ahmed Ibrahim Waheed Mohamed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hebatallah Magdy Mamdouh Allam <[email-masked]>
Date: Tue, 22 Dec 2020 14:05:52 +0000

Dear Malik,
Sorry the earlier order number was wrong. The correct orders are #2000257000 & 2000263729 for EGP 270 and 120. The customer wants to cancel the credit and get cash. Please support in creating the ticket.

Customer Name - Ledia
- Bank name : CIB
- Branch elhosary
- Account no. : 100031666338
-IBAN : EG930010014100000100031666338

The order number for the below complain
Alinaqi Bhavnagri  | DGM Finance
Orient International Trading | Landmark Group
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt
Mob: +20102 307 0555| www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Malik Ismail <[email-masked]>
Sent: Monday, December 21, 2020 4:58 PM
To: Alinaqi Bhavnagri <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Ahmed Ibrahim Waheed Mohamed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: manual Refund to be processed #2000214228

Dear Alinaqi,

Mentioned order 2000214228 customer paid by VISA card 458832******9370 and refund amount of returned item is EGP 480 refunded back to same card.

Please check and confirm if there is different order ID.

Regards,
Malik Ismail
From: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 6:49 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Ahmed Ibrahim Waheed Mohamed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: manual Refund to be processed #2000214228

Dear Malik,
We have one complain in CPA. The customer paid by cash and the refund is given as credit. The customer wants cash to the bank account. Can you please cancel the credit and raise a ticket for manual cash refund.

Bank HSBC
IBAN - EG580025002300000023108145001
A/c - 023108145001

Amount 290.

Alinaqi Bhavnagri  | DGM Finance
Orient International Trading | Landmark Group
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt
Mob: +20102 307 0555| www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAlinaqi.bhavnagri%40landmarkgroup.com%7C752d4c5f0fd14e9520cc08d8a5c0cbd3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441594752900435%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7VxPrLAEQww%2FW1cngVq%2BByRFkjLmZdgb9AMJDGaCTlk%3D&reserved=0>
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