Subject: RE: Refund not processed - 9616326020
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, LMG OMS <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 22 Dec 2020 12:59:40 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Raised to tech.

INC0936328

@LMG OMS<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> please assist.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, December 22, 2020 1:16 PM
To: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed - 9616326020

External email sender, please take precaution.
Hi Team,

Please assist regarding the below concern.

Regards
shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 22, 2020 9:58:27 AM
Subject: Refund not processed - 9616326020

Hi Team,

Problem statement: Refund Not initiated yet

Order Number:   9616326020
Order Created: 11/21/2020
Tracking id - 46044727610

Return request created: 11/28/2020
RMA - 1000241180

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/30/2020 still the refund for the same has not been initiated. Eugene has confirmed under the child ticket 1872954,, that the return AWB has been processed on Dec 20, but the refund is not yet done.

Kindly assist.

Regards,
Nikhil.

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