Subject: Re: Refund not processed - 9616326020
From: Shakeeb Arsalan <[email-masked]>
To: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 22 Dec 2020 02:16:06 -0700 (MST)

Hi Team, 

Please assist regarding the below concern. 

Regards 
shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, December 22, 2020 9:58:27 AM 
Subject: Refund not processed - 9616326020 

Hi Team, 

Problem statement: Refund Not initiated yet 

Order Number: 9616326020 
Order Created: 11/21/2020 
Tracking id - 46044727610 

Return request created: 11/28/2020 
RMA - 1000241180 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/30/2020 still the refund for the same has not been initiated. Eugene has confirmed under the child ticket 1872954,, that the return AWB has been processed on Dec 20, but the refund is not yet done. 

Kindly assist. 

Regards, 
Nikhil.