Subject: RE: Deducted amount without order NO being created [email-masked] / Transaction ID 025110029931
From: Mustafa Chakki <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ammar Asif <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 22 Dec 2020 06:58:20 +0000

REFUNDED

Original Transaction ID202025196527198
IP Address168.187.70.73Batch ID
Transaction Date/TimeTue Dec 22 09:57:46 AST 2020Post Date1222
Transaction ID202035710133280Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******6436Card ExpirationDec , 2022
Transaction Amount29.950Currency Code414
Merchant Track ID159950691400013954Result CodeCAPTURED
Host Response00Authorization Code808834
AVS ResponseCVD2 Validation Repsonse
Reference ID035797000054STAN ID126578
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, October 15, 2020 3:34 PM
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ammar Asif <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Deducted amount without order NO being created [email-masked] / Transaction ID 025110029931

External email sender, please take precaution.
Hi Team,

Customer's Email ID : [email-masked]<mailto:[email-masked]>
Problem Statement: Amount deducted without the order being created
Order Date : 07/09/2020
​amount debited: 29.950 kwd
Transaction ID : 025110029931

Assistance Required: Need refund for customer.

​money deducted order not confirmed

please initiate the refund asap

Best regards
Shakeeb
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