Subject: RE: Re: Order Status Not Updated // 7423385956
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 22 Dec 2020 06:39:33 +0000

Dear Team,

Status is already updated as delivered .

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Monday, December 21, 2020 9:30 PM
To: [email-masked]
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>
Subject: Re: Re: Order Status Not Updated // 7423385956

External email sender, please take precaution.
Dear Vishwajeet,

Please provide your approval.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/85a2a962c7f55984449b34fec582c4239669938d1bb7144fe23b4f143b2f10fb<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F85a2a962c7f55984449b34fec582c4239669938d1bb7144fe23b4f143b2f10fb&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cbcac4b1928cd495434b308d8a5d60f80%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441686093082962%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lItPZ6TNTRXTvpteNTR%2Fl82EUkOZl2vYU3gKhPXDOh8%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cbcac4b1928cd495434b308d8a5d60f80%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441686093092956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fCYtARTnOqPC9fAKbA9Tb4YWutQkY%2BO0GVtzHfqzh1c%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

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On Mon, 21 Dec at 5:59 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Shakeeb,

Thanks for contacting FarEye!!
We have received your concern regarding order status. We are working on the same and will update you soon.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/85a2a962c7f55984449b34fec582c4239669938d1bb7144fe23b4f143b2f10fb<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F85a2a962c7f55984449b34fec582c4239669938d1bb7144fe23b4f143b2f10fb&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cbcac4b1928cd495434b308d8a5d60f80%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441686093112943%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qF5RAw2erSuTuLD%2B0yaySm14GfHTZRoHex95SB%2F08BU%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cbcac4b1928cd495434b308d8a5d60f80%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637441686093122936%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VNDJMwKIEG7tdpJosezkYaBJlbqpNh5NPiTewQkz1GU%3D&reserved=0> to check the details.
Thanks and Regards,

Prabhjot Kaur, Technical Engineer
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On Mon, 21 Dec at 5:48 PM , Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,
Order Date : Dec 20, 2020
Order ID: 7423385956
Tracking ID: 290127534420

Can we get the status of the order Updated to delivered as the customer received the order already today on 21-Dec-2020.

Regards
Shakeeb

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 5:43:24 PM
Subject: Order Status Not Updated // 7423385956

Hi Team,

Problem Statement: Order Status Not Updated

Order Date : Dec 20, 2020
Order ID: 7423385956
Tracking ID: 290127534420

Assistance Required: Order Status To Be Updated Urgently

Issue Description:  Customer wants to exchange his lifestyle item that have received but not able to do as the order status has still not updated yet.

Request you to look into this and do the needful.

Regards,
Ishan

185570:211857
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