Subject: RE: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6236185584
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 19:03:16 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Cancelled.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, December 21, 2020 8:44 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6236185584

External email sender, please take precaution.
Hi Team,

Can you please assist regarding the following order.

Regards
shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 1:29:45 PM
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6236185584

Hi Team,

Problem Statement: Late Shipping /PARTIAL ORDER SHIPPED
Order Date : Oct 26, 2020
Order ID: 6236185584
Tracking ID: FP1027201000366

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Oct 26, 2020 and till now she has not received the rest of the order. As per the hybris the item (162085212 - - Set of 5 - Full Briefs with Elasticised Waistband) has not been shipped.
Customer is chasing us for the rest of her order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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