Subject: Refund Not Pressed
From: OMAR ZUBARIYA <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 21 Dec 2020 10:58:04 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
ticket No: 1884193 
Order Date : Nov 19, 2020 
Order ID: 2000540524 
Return Tracking ID: 43824838400 
Assistance Required: Need refund for customer. 

Issue Description: The customer marked a return request on (11/24/20) and the tracking number is not available (43824838956) in Aramex , and the warehouse official says that they received the shipment on a tracking number (43824838400), but due to a defect in the system, they could not update the status of the return and until now it has not been Refunded Please solve the problem as soon as possible 

Regards, 
Omar