Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6236185584
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 09:44:10 -0700 (MST)

Hi Team, 

Can you please assist regarding the following order. 

Regards 
shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 3, 2020 1:29:45 PM 
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6236185584 

Hi Team, 

Problem Statement: Late Shipping / PARTIAL ORDER SHIPPED 
Order Date : Oct 26, 2020 
Order ID: 6236185584 
Tracking ID: FP1027201000366 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct 26, 2020 and till now she has not received the rest of the order. As per the hybris the item (162085212 - - Set of 5 - Full Briefs with Elasticised Waistband) has not been shipped. 
Customer is chasing us for the rest of her order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb