Subject: RE: Need Urgent Collection For Order ID 6246636935
From: Poovanna KBelliyappa <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Bm olmriyadh <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Olm Riyadh <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Mon, 21 Dec 2020 14:40:48 +0000

+ Meer Ali.

From: Poovanna KBelliyappa
Sent: Monday, December 21, 2020 5:40 PM
To: Apoorv Joshi <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Olm Riyadh <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ishan Ahuja <[email-masked]>
Subject: RE: Need Urgent Collection For Order ID 6246636935

Dear Meer Ali,

Please Let me know the reason for failed pickup ?

Regards,
Poovanna K.B
0548641121
Ext:3746
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 5:32 PM
To: Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need Urgent Collection For Order ID 6246636935

External email sender, please take precaution.
Dear Poovanna,

Thank you for your response.

However, as we can see the collection is still not done. Can we please be advised as to why the item is not getting collected so that we can get in touch with the customer and get this arranged accordingly. Is the customer being contacted on 0562940818.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Poovanna KBelliyappa" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 5:53:03 PM
Subject: RE: Need Urgent Collection For Order ID 6246636935

Dear Meer,

As discussed please ensure to pick up the RVP today without fail & confirm us back .

Hi @Apoorv Joshi<mailto:[email-masked]> – sorry for the delay pick up, we will ensure to pick up today .

Regards
Poovanna K.B
0548641121
Ext : 3726

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 10:49 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Poovanna KBelliyappa <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>
Subject: RE: Need Urgent Collection For Order ID 6246636935

@ArishLaila<mailto:[email-masked]> @Olm Riyadh<mailto:[email-masked]> @Poovanna KBelliyappa<mailto:[email-masked]> Please arrange the collection asap to avoid any further delay.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 10:54 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need Urgent Collection For Order ID 6246636935

External email sender, please take precaution.
Hi Team,

Kindly arrange the collection for return items. No response from LMG.

Thanks for your help!

Regards
Apoorv
________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 December, 2020 12:18:33
Subject: Need Urgent Collection For Order ID 6246636935

Hi Team,

Problem Statement: Late Collection

Order Date : Nov 24, 2020
Order ID: 6246636935
Tracking ID: RP1213201000831
Address : Building Number 20, Prince Mamduh bin Abdulaziz street, As Sulaimania, Riyadh
Phone Number : 0562940818

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 12/13/20 8:04 AM and till now the item has not been collected from the customer. We request you to please collect the item at the soonest as customer is very angry.

Please note that previous collection was delayed so we created a new rma. However, collection is getting delayed again so collect the item at the earliest.

We request you please contact him on 0562940818 to collect the order.

Regards,
Ishan
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com