Subject: Re: Cancellation of the order/ 6236294346
From: Mohammad Shafeeque <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Dec 2020 06:56:59 -0700 (MST)

Hi Team, 

Any update about the cancellation of the order as customer is chasing us. 

Thank you for your help! 

Regards, 

Shafeeque 

From: "Apoorv Joshi" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Wednesday, December 16, 2020 3:46:01 PM 
Subject: Re: Cancellation of the order/ 6236294346 

Hi Akshay, 

Please check and advise if any update on the below incident ID. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, December 7, 2020 5:35:15 PM 
Subject: RE: Cancellation of the order/ 6236294346 

[ mailto:[email-masked] | @Fauzan  Ahmad . Musalman ] Issue raised to tech team. 

INC0924476 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas <[email-masked]> 
Sent: Monday, December 7, 2020 1:49 PM 
To: Fauzan Ahmad . Musalman <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: asjad hussain <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Cancellation of the order/ 6236294346 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check and action. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 7, 2020 7:20 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: asjad hussain < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Cancellation of the order/ 6236294346 
Importance: High 

External email sender, please take precaution. 

Hi Jessie, 

With reference to order # 6236294346 

The order was placed on Oct 26, 2020 but still not shipped, also the cancelation option is disabled, Kindly assist us to cancel the order and refund for customer. 

Regards, 

Fauzan 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 1, 2020 5:22:36 AM 
Subject: Cancellation of the order/ 6236294346 

Hi Team, 

Problem Statement: late shipping 

Order Date : Oct 26, 2020 

Order ID:6236294346 

Tracking ID: N/A 

Child Ticket: 1743583 

Assistance Required: Cancel the order 

Issue Description: The customer placed order on Oct 26, 2020 but till now it is not shipped. 

Kindly check and cancel the order asap. 

Regards, 

Asjad. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com