Subject: Re: Late Shipping//6239367435
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 06:02:33 -0700 (MST)

Hi Team, 

Kindly arrange the delivery for AWB CRDSAL0093089620 on priority basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 21 December, 2020 17:18:30 
Subject: Re: Late Shipping 

any update 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 12 December, 2020 12:48:31 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order ID: 6239367435 
Order Date : Nov 6, 2020 
Tracking ID: CRDSAL0093089620 but it show in Saudi Post web site Awaiting receiving from Sender 
Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order on 6 Nov and till now he/she has not received the order. As per the hybris the order status shipped on 07/11/2020, but as the courier team the order not received. 

Customer is chasing us for his/her order so we request you to expedite the shipping date. 

Regards, 
Ezzaldeen