Subject: Re: Need to refund
From: Muhammad Saad <[email-masked]>
To: Ramesh Gottimukkala <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Sanjana Suresh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 21 Dec 2020 15:55:37 +0300

Hi Landmark team,
Please find below POD,
Mohammed Saad
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

On Mon, Dec 21, 2020 at 3:20 PM Ramesh Gottimukkala <
[email-masked]> wrote:

> + @Muhammad Saad <[email-masked]>
>
>
>
> Please do the needful
>
>
>
> Thanks
>
>
>
> *From:* Akshay Berry <[email-masked]>
> *Sent:* Sunday, December 20, 2020 7:14 PM
> *To:* Shakeeb Arsalan <[email-masked]>; Jessie Caparas <
> [email-masked]>; Malik Ismail <
> [email-masked]>; Mohd Imran <[email-masked]>;
> Mohd Imran <[email-masked]>; Sanjana Suresh <
> [email-masked]>; Ramesh Gottimukkala <
> [email-masked]>
> *Cc:* Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <
> [email-masked]>; Apoorv Joshi <[email-masked]>; Ahmed
> Fathalrahman, Alsharif. Ahmed <[email-masked]>; Escalations
> Dxbteam <[email-masked]>
> *Subject:* RE: Need to refund
>
>
>
> @Sanjana Suresh <[email-masked]> @Ramesh Gottimukkala
> <[email-masked]> Please assist in getting POD for
> the order.
>
>
>
> Order Date:  Dec 3, 2020
>
> Order ID: 6250769864
>
> Tracking ID: SD000688665
>
>
>
> Regards,
>
> *Akshay Berry*
>
> Email: [email-masked]
>
> T: +971 4 5172125
>
>
>
> *From:* Shakeeb Arsalan <[email-masked]>
> *Sent:* Sunday, December 20, 2020 6:55 PM
> *To:* Jessie Caparas <[email-masked]>; Malik Ismail <
> [email-masked]>; Mohd Imran <[email-masked]>;
> Akshay Berry <[email-masked]>; Mohd Imran <
> [email-masked]>
> *Cc:* Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <
> [email-masked]>; Apoorv Joshi <[email-masked]>; Ahmed
> Fathalrahman, Alsharif. Ahmed <[email-masked]>; Escalations
> Dxbteam <[email-masked]>
> *Subject:* Re: Need to refund
> *Importance:* High
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> Kindly help us in closing this case in getting POD for this order and
> approved the refund as well, as customer is chasing his refund or order.
>
>
>
> Regards
>
> Shakeeb
>
>
> ------------------------------
>
> *From: *"Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]
> >
> *To: *"Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb
> Arsalan" <[email-masked]>, "Seeta Seeta" <
> [email-masked]>, "Apoorv Joshi" <[email-masked]>
> *Sent: *Friday, December 18, 2020 12:42:37 AM
> *Subject: *Need to refund
>
>
>
> Hi Team
>
>
>
> Problem Statement: Refund approval.
>
>
>
> Order Date:  Dec 3, 2020
>
> Order ID: 6250769864
>
> Tracking ID: SD000688665
>
> Total Price: SAR213.30
>
>
>
> Issue Description: The customer made order on 3/12/20 and the courier team
> has delivered the order , then the customer said the order not delivered
> nor received . I have escalated to shipa for POD and id cusotmer , the
> courier team never answer .
>
>
>
> Case history: Sun, 13 Dec 202
>
>
>
> Customer's history: ordered with us 4 orders
>
>
>
>
>
> Regards,
>
> Ahmed
>
>
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