Subject: Re: Deduction
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 21 Dec 2020 04:29:25 -0700 (MST)

Any updat? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 16 December, 2020 10:44:16 
Subject: Deduction 

Hi Team, 

ٍSubject: Deduction 

Emial ID: [email-masked] 
Amount: KWD32.400 

Customer is complaining that the above amount was deducted. However, as per our records, no order was placed.Customer provided the statement as attached. Kindly note that this case was escalated before by another agent, but the case is still open for around 3 months. 

Kindly look into this and do the needful. 

Thanks, 
Abdulqader