Subject: RE: Assembly Issue - 8399970027
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Murugapandian Mani <[email-masked]>, Tejinder Singh <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Dec 2020 08:01:13 +0000

Looping in @Murugapandian Mani<mailto:[email-masked]> @Tejinder Singh<mailto:[email-masked]> Please have a look into this.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Monday, December 21, 2020 11:03 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Assembly Issue - 8399970027

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8399970027
Item: 161883176 - - Desk with Hutch

Kindly assist in arranging a technician visit for the above mentioned item to assemble/fix as the customer is reporting that she has already received the items but the item was not assembled properly. Please find attached image that customer shared regarding the same, we also escalated this to the concerned team as per the matrix multiple times but received no response.

Please look into this and assist. Thank you for your help!

Regards,
Apoorv
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