Subject: Assembly Issue - 8399970027
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Dec 2020 00:03:26 -0700 (MST)

Hi Team, 

With reference to the order number: 8399970027 
Item: 161883176 - - Desk with Hutch 

Kindly assist in arranging a technician visit for the above mentioned item to assemble/fix as the customer is reporting that she has already received the items but the item was not assembled properly. Please find attached image that customer shared regarding the same, we also escalated this to the concerned team as per the matrix multiple times but received no response. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv