Subject: Refund not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, AKASH YADAV <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 21:39:39 -0700 (MST)

Hi Team, 

With reference to order # 9618143907 
Item ID: 162667739 - - Trendyol Striped Midi Shirt Dress with Waist Tie-Up 

Kindly assist us to cancel the item as it has not shipped. 

Regards, 
Fauzan 

From: "AKASH YADAV" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 21, 2020 2:03:15 AM 
Subject: Refund not Processed 

Hi Team, 

Ticket number- 1897704 
Order Number-9618143907 
Item name - 162667739 - - Trendyol Striped Midi Shirt Dress with Waist Tie-Up 

Assistance needed- Customer has placed the order 27-Nov-2020 however this item has not been shipped yet. Please cancel this item and process the refund. 

Thanks and Regards 
Akash