Subject: Refund not processed/ 7408873576
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 21:35:01 -0700 (MST)

Hi Team, 

With reference to order # 7408873576 
Tracking ID: 45444434243 

As per Aramex the item has been delivered to warehouse. We have created a child ticket but we have received no update. Also as per Fareye there is no details. 

Kindly assist us to process the refund. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 21, 2020 2:37:52 AM 
Subject: Refund not processed/ 7408873576 

Hi Team, 

Problem Statement: Refund not processed 
Order Date : Oct 18, 2020 
Order ID: 7408873576 
Tracking ID: 45444434243 
child ticket: 1885407 
Assistance Required: Process the refund 
Issue Description: As per tracking we have received the items at warehouse on 29 Nov 2020 but the refund is not processed till now. 
Kindly check and do the needful. 
Regards, 
CS Team