Subject: Ticket Received - Update Order status
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 04:00:57 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/66f0164f1f90d9b1d14adf6774e0a88373273c567cb6e2241c34d99284d1e948  
  Thank you for your patience.  Sincerely, FarEye Team