Subject: Need to refund
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 20:43:32 -0700 (MST)

Hi Team, 

With reference to tracking ID: RP1118200002147 
Order: 6227175041 

As per the Fareye the item has been collected from customer on Nov-29-2020 , But till now it has not delivered to WH, Kindly arrange a delivery to WH to refund for customer. 

Regards, 
Fauzan 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, December 21, 2020 4:55:37 AM 
Subject: need to refund 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Sep 25, 2020 
Order ID: 6227175041 
Tracking ID: RP1118200002147 
RMA:1000179207 
Assistance Required: Need refund for customer. 
Issue Description: The customer made return request on 11/18/20 and returned to warehouse on Nov-29-2020 and the amount has been not refunded to customer kindly , check the RMA and refund the amount . 

Regards, 
Ahmed