Subject: RE: item not shipped as per hypris.
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Hemyar Nasser <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 16:12:38 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Raised to tech.

INC0934643

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, December 20, 2020 6:03 PM
To: Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Hemyar Nasser <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: item not shipped as per hypris.
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting you to please cancel the not shipped item  161994411 - - Printed Mug with Handle - Set of 4, as customer chasing his refund.

Regards
shakeeb

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 10:50:11 PM
Subject: item not shipped as per hypris.

Hi team

Problem Statement: item not shipped as per hypris.
Order Created: Dec 5, 2020
Order Number: 6251556480
Tracking ID: FP1206200005625
Concept: LIFESTYLE
Total Price: SAR49.00
Product: 161994411 - - Printed Mug with Handle - Set of 4
Assistance Required: Need urgent assistance .
Issue Description: the customer is complaining about missing item. please check and do the needful.

Regards
Hemyar.

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