Subject: Re: item not shipped as per hypris.
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Hemyar Nasser <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 07:02:43 -0700 (MST)

Hi Team, 

Requesting you to please cancel the not shipped item 161994411 - - Printed Mug with Handle - Set of 4, as customer chasing his refund. 

Regards 
shakeeb 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, December 17, 2020 10:50:11 PM 
Subject: item not shipped as per hypris. 

Hi team 

Problem Statement: item not shipped as per hypris. 
Order Created: Dec 5, 2020 
Order Number: 6251556480 
Tracking ID: FP1206200005625 
Concept: LIFESTYLE 
Total Price: SAR49.00 
Product: 161994411 - - Printed Mug with Handle - Set of 4 
Assistance Required: Need urgent assistance . 
Issue Description: the customer is complaining about missing item. please check and do the needful. 

Regards 
Hemyar.