Subject: Re: cancellation#6235853708
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 05:19:15 -0700 (MST)

Hi Team, 

Kindly assist us on the below case as customer chasing his refund so kindly update the order status as NOT_PICKED_UP. 

Regards 
shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, December 20, 2020 5:42:47 PM 
Subject: cancellation#6235853708 

Hi Team, 

Order Id: 6235853708 
Ticket Id:1866857 
Store code: Max60112 
Order date:Oct 25, 2020 

Issue Description: The order from Oct ready for pickup and customer waiting to return the order and get the refund, 
so as per customer kindly cancel the order and do the needful ASAP. 

Kindly note: we escalated to store for cancellation but no response. 

Regards, 
Samer