Subject: one item not shipped to the customer
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 04:25:42 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Dec 5, 2020 
Order ID: 6251556480 
Tracking ID: FP1206200005625 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 12/6/20 and it has been delivered to the customer successfully except one item its not shipped 
Customer is chasing us for her item so we request you to expedite the cancelation for the item and arrange refund asap. 

Regards, 
Yahya