Subject: Re: Order not delivered
From: Numan Ali <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Landmark Escalation Level 2 <[email-masked]>, "seeta.seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 20 Dec 2020 13:37:17 +0300

Hi Jessie,

The said order has already been returned to your side because of invalid
contact #

On Sun, Dec 20, 2020 at 1:12 PM Jessie Caparas <
[email-masked]> wrote:

> @Landmark Escalation Level 2 <[email-masked]> please share the
> POD asap for tracking ID SD000489964
>
>
>
> Thank you and Kind Regards,
>
> Jessie Caparas
>
> T: +97145172087
>
>
>
> *From:* Shakeeb Arsalan <[email-masked]>
> *Sent:* Saturday, December 19, 2020 7:17 PM
> *To:* Jessie Caparas <[email-masked]>; Malik Ismail <
> [email-masked]>; Mohd Imran <[email-masked]>;
> Akshay Berry <[email-masked]>
> *Cc:* seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam
> <[email-masked]>
> *Subject:* Re: Order not delivered
> *Importance:* High
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> Would like to ifnorm you that the order status has been updated as
> delivered on Hybris but according to Tracking Id it's showing return to
> WH, Requesting you to assist us in the below case on urgent basis.
>
>
>
>
>
> Regards
>
> Shakeeb
> ------------------------------
>
> *From: *"Mohammad Shafeeque" <[email-masked]>
> *To: *"Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <
> [email-masked]>
> *Cc: *"Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv
> Joshi" <[email-masked]>
> *Sent: *Monday, 14 December, 2020 16:20:54
> *Subject: *Order not delivered
>
>
>
> Hi Team,
>
>
>
> Problem Statement: What is the issue (Order not delivered)
>
> Order Date : 19/11/2020
>
>
>
> Order ID: 6244408281
>
> Tracking ID: SD000489964
>
>
>
> Assistance Required: Need Urgent Delivery
>
>
>
> Issue Description: As per the hybris the order status is delivered and as
> per Shipa tracking details the order status is Package Returned
> 05/12/2020  however customer claims that he did not receive the order .
>
> kindly assist to resolve the case.
>
>
>
> Regards,
>
> Shafeeque
>
>
>
>
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
> mis-transmission or error. If you are not the original intended recipient
> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
> as a result of this message, or for any delay, interception, corruption,
> virus, error, omission, improper or incomplete transmission thereof.
> www.landmarkgroup.com
>

-- 
Numan Ali
Operations
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966594621571
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>