Subject: RE: Refund approval //8364267062
From: "Vijay mandal (TCS)" <[email-masked]>
To: Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 10:10:30 +0000

Hi Akshay,

Please find the details:

ORDER_NO                         : 8364267062
ASSIGNED_TO_USER_ID : kwcplmg\176260
VERIFICATION_ID             :  87081404013
CUSTOMER_NAME         :  Arshad
VERIFICATION_METHOD : Proof of Residence

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]

From: Akshay Berry <[email-masked]>
Sent: Sunday, December 20, 2020 1:09 PM
To: seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Refund approval //8364267062

@Vijay mandal (TCS)<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Could you please assist in getting the proof of collection for the subject order.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 6:17 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund approval //8364267062
Importance: High

External email sender, please take precaution.
Hi Team,

Order #8364267062
Order Date:  Dec 14, 2019
Tracking ID: 201912151327264

With reference to order number: 8364267062 and AWB number: 201912151327264.

Store code: (Babyshop)21118

Status shows pickup complete, however customer is complaining that he didn't collected the order. We have emailed to the store team, and they are unable to provide us the POC.

Kindly look into this and provide us the refund approval.

The order value is KWD 7.22

Thanks & Regards,
Seeta Kunwar
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